Privacy Policy

At customflaghq.com, we value and respect your right to privacy, and we are committed to protecting it. We appreciate your trust that we will use the information you provide us carefully and sensibly. The purpose of this Privacy Policy is to outline for you what information we collect, how it is used, what we disclose, and how your information is protected.

We may occasionally revise our statement, so please check it often, as your use of this site indicates your acceptance of the practices detailed in this policy. If you have any questions or comments, feel free to email us at privacy@customflaghq.com.

What information do we collect?

  • Registration: When you register at customflaghq.com, you must enter a username and password to access your account. You must also provide your name, street address, and email address so that if necessary, we may contact you concerning activity that is relevant to your account. Additionally, we require your date of birth to confirm that you are 13 years of age or older, in accordance with The Children’s Online Privacy Protection Act of 1998 (also known as COPPA). customflaghq.com is not intended for use by children under the age of 13.
  • Ordering: When you place an order with Custom Flag Headquarters, we need to know your name, mailing address, shipping address, email address, and credit card number and its expiration date. If you are ordering for the first time, we also require that you register a user name and password so that we can create your account.
  • Within your account, we maintain a history of the products you have ordered.

How do we use the information you provide us?

Some of the ways in which we will use this information include:

  1. to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
  2. to provide it to industry and credit related organizations for security, credit or fraud prevention purposes;
  3. to provide you with effective customer service and/or technical support;
  4. to monitor service or purchasing patterns;
  5. to provide you with service updates, announcements, and other product offerings;
  6. to send you, with your consent, newsletters or promotional emails or undertake other promotional activities;
  7. to improve our websites, the customer experience and any related products or services.

We will take reasonable measures to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect the personal information on your behalf. By submitting your order, you consent to the use of your personal information as set forth above, and to the transfer of that data to our partners or those individuals or entities we engage to provide services in connection with your transaction.

Will Custom Flag Headquarters disclose the information it collects to outside parties?

Custom Flag Headquarters does not sell, trade, or rent your personal information to outside parties. The information you provide about yourself when placing an order is used only to the extent necessary to complete that order. The only circumstance under which Custom Flag Headquarters may release account information is when we believe, in good faith, that such release is reasonably necessary to

  1. comply with the law,
  2. enforce or apply the terms of any of our user agreements or
  3. protect the rights, property or safety of Custom Flag Headquarters, our users, or others.

How does Custom Flag Headquarters protect customer information?

Customers who purchase products from Custom Flag Headquarters are shopping on a secure server which encrypts customers’ credit card information and passwords. Custom Flag Headquarters uses a Secure Socket Layer (SSL) to encrypt your personal information and protect it from disclosure, destruction, modification, or misuse.

What about cookies?

Like most websites, we use small text files on your computer called cookies to store information. We use them for the sole purpose of uniquely identifying our users and securing their personal information. A cookie stores a token which identifies a particular user at a particular time. That token is then linked to the user information on our secured database. When using our site, we ask that you set your browser to accept cookies if it does not already. If you need help doing this, please email us at website@customflaghq.com and include what type of browser and operating system you are using.

Your consent and changes to the Privacy Policy

By using our website, you consent to the collection and use of your information as we have outlined in this policy and to our User Agreement. Custom Flag Headquarters may decide to change this Privacy Policy. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Who do I ask for additional information?

If you have any further questions, comments, or concerns, please feel free to contact us at privacy@customflaghq.com

Privacy Policy effective date:

The current version of the Custom Flag Headquarters Privacy Policy was adopted effective as of 10/19/2006.